Most of the software people depend on is owned by someone else: sold, rented, or given away in exchange for something. Some of it is excellent and stays out of the way. Some of it changes under you, holds your work hostage, or stops working when a company loses interest.
Which proprietary programs, apps, or services have served you well without taking anything away? Which have done the opposite? Tell us about one of each, or just one.
You don’t need to be technical. The form asks whether the software does its job, then six plain questions about what it costs you to use it. Answer what you can: “Not sure” is a good answer.
We read every nomination, and the most useful ones become catalogue records. We may quote what you write, without your name. Your name and email are optional and used only to follow up (see Privacy). The thinking behind the questions is in How we evaluate tools. All open surveys.